Billing and Payment Policies
A one-time, non-refundable $150 enrollment fee will be charged to each new billing account – whether individual(s) or family plan.
Membership fee(s) are started upon enrollment. Membership fees are paid by the calendar month on an ongoing basis until cancellation. Payment of membership fees is required to remain an active member and receive service.
ALL members must enroll for Auto-Pay of invoices with a Credit or pin-less Debit Card. Due to our low staff and low overhead business model we cannot invoice or bill membership or other fees. Auto-pay date may be selected for any day of the month during set-up.
Memberships require NO LONG-TERM CONTRACTS or commitments. However, upon membership cancellation, re-enrollment is available for special situations only.
Monthly memberships may be canceled, for any reason, with 30 days notice prior to the next month’s automatic payment. All charges, including membership fees, will continue to accrue until notice of cancellation is given.
If a member discontinues membership – by choice or lack of payment – the member may contact Family Doc Direct to discuss if re-enrollment is possible.
All services not covered by membership fees (e.g. home visit, non-covered labs, medications dispensed in our office etc.) will be added to the next month’s autopay bill.