Insurance questions

NO. Direct Primary Care is NOT health insurance, nor does Family Doc Direct participate in health insurance plans.

No, Family Doc Direct is not insurance, and cannot replace your insurance plan.  We strongly encourage you to carry insurance or health sharing coverage to comply with Federal Law. This ensures proper coverage if you ever need hospitalization, surgery, or specialist referral. A membership with Family Doc Direct offers the potential for huge savings when combined  with a high deductible/major medical insurance plans or health sharing plans. 

You are not required to carry health insurance to be a member of Family Doc Direct; however, we strongly encourage you to carry health insurance to cover for services that are not included in your membership, such as hospitalization, surgery and specialists visits. 

Absolutely! However, we work for you. Thus, your monthly membership fee cannot be submitted to Medicare for reimbursement.  You may need to sign a waiver that declares that neither you nor Family Doc Direct (Dr. Raus) will bill Medicare for your membership fees. You could still use your Medicare insurance for specialists visits, hospitalizations, labs, medications, x rays and scans, physical therapy, etc... You do not lose your Medicare coverage for other medical needs just because you are a patient of Family Doc Direct.

Many people sign up for Direct Primary Care because of the premium high quality service it provides. Even patients with "Cadillac" insurance decide that the low monthly membership fee is worth it to them, to have access to  discounted medications, lab tests, scheduling convenience, longer  and un-rushed appointment times, direct access to their doctor. However, because your membership with Family Doc Direct  includes all office visits (no copays) and offers testing, many procedures, commonly prescribed medications at greatly reduced prices, our patients find it worthwhile to change from a high priced "Cadillac" health insurance plans, and instead combine their Family Doc Direct membership with a basic health insurance plan for substantial savings.

Yes. We'd love to talk to your business about helping offer an affordable and ideal healthcare solution to your employees! Contact us  HERE  to start the discussion.

Membership questions

Under the Direct Primary Care (DPC) model, the patient (you) receives comprehensive primary health care directly from Dr. Raus. The patient pays for this care through a monthly fee, paid directly to Family Doc Direct. No third party interaction.

No they are not, and the key difference is this:
Concierge medicine is typically more expensive per month, charge an annual membership fee and also bills insurance. Insurance is billed for office visits and patients pay their copays just as they would at any traditional practice.
Direct Primary Care will not charge for office visits. Your insurance won’t be billed and you won’t pay a copay. We choose to work directly with the patient, providing greatly reduced labs and prescripstions, and other costs savings along the way.

The fee covers excellent primary care through as many as needed office visits, chronic disease treatment, annual wellness exams, basic office procedures, in-office testing, treatment of acute illness and extended access to your doctor via email, text messaging, telemedicine, all with minimal wait times in the office.
Our patients will also have access to discounted labs, generic medications and imaging.

This is another freedom we enjoy together as a result of independence from the restrictions of third-party payment. Because we know you well, we can coordinate your care when you’re sick away from home. Many illnesses can be diagnosed and treated with a simple conversation by phone, email, text or webcam. We’ll locate the nearest pharmacy and order the medications most appropriate for your circumstances. Up-north or at ocean shore, we could take care of your medical needs.

In providing superb care with unprecedented sorts of access, we seek to prevent or reduce hospitalizations and specialty referrals. In instances where those types of care are required, we will certainly continue to work with your hospitalist during your hospital stay as well as work closely with any specialist. In some cases, depending on the level of care and the sorts of expertise required, we may rely on those specialized caregivers to manage your treatment.

We maintain scrupulous standards of privacy. We are never obligated to provide any third party with a copy of your records unless you specifically ask that we do so. 

General questions

Dr. Raus is  available via phone, message or email and patients will be notified of any such events ahead of time. This is one of the big differences with Family Doc Direct compared to a traditional practice - you will ALWAYS have access to your doctor, not just an answering service. In the event you need to physically be seen while Dr. Raus is unavailable, she will collaborate with trusted area physicians to ensure her patients receive quality care.

To ensure that Dr. Raus has plenty of time to devote to each individual patient, Dr. Raus plans to limit her patients panel.

Come get to know us! Schedule a free, unconditional visit to discuss your healthcare needs. It’s the only reasonable way to begin what we trust will be a long, productive, healthy relationship. Contact us HERE!

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Direct Primary Care is NOT health insurance, nor does Family Doc Direct PLLC participate in health insurance plans.

2289 Sower Boulevard,
Suite B
Okemos, MI, 48864

Contact us:
Phone: 517-220-0603
Fax:      517-777-0808